Replacement of Canadian Citizenship Card

IRCC no longer issues citizenship cards to applicants who apply for a replacement of their old citizenship documents. Since 2012, the cards are no longer produced and anyone who applies for a replacement will get a citizenship certificate copy.

To replace your old lost, stolen, mutilated or destroyed citizenship card, you need to follow the steps for getting proof of citizenship. Before you complete the Application for a Citizenship Certificate, you need to make sure that you have the relevant supporting documents to finalize the procedure in the right way. Be thorough and provide correct information to save time and avoid getting the application returned to your because of incompleteness or false details.

Except for the mailing addresses of the processing offices, the application procedure is identical for applicants from inside and from outside Canada.


Canadian Citizenship Card Replacement Checklist

All applicants who need a new citizenship certificate to replace their citizenship card must apply by submitting the Application for a Citizenship Certificate to the processing office in Sydney, Nova Scotia, when applying from Canada, or to the nearest diplomatic representative office, when applying from abroad. The processing fee for the citizenship card replacement is $75 and needs to be paid online, before the application is mailed to the relevant processing office.

To complete the procedure for replacement of your Canadian citizenship card, follow the steps below:

  1. Download, fill out, sign and date the Application for a Citizenship Certificate
  2. Attach the Document Checklist which includes specifications about the required documents.
  3. Attach Form IMM 5476 – Use of a Representative, if you are using the help of a skilled immigration professional.
  4. Enclose the $75 fee payment receipt.
  5. Provide two photos (do not staple them) taken according to the citizenship photo specifications.
  6. Submit copies of two photographic identity documents, such as a driver’s license or a passport.
  7. Include a copy of your marriage certificate to prove a name change, if applicable.
  8. Include all pink transmission copies of the old citizenship card if you have any.
  9. Attach a copy of the police report (if your old certificate was lost or stolen).
  10. Enclose the Statutory Declaration – Request for a Change of Sex Designation and Support for a change of sex designation on an IRCC document, if applicable.

All documents that are not in English or French must be translated into one of the official Canadian languages. You need to provide an affidavit for the certified translator along the application form. If you are paying for your whole family, you can pay a lump sum, while printing a separate copy of the receipt for each applicant.


Where Do I Mail the Application for Replacement of my Canadian Citizenship Card?

Mail the application and the supporting documents to:

  • Case Processing Centre in Sydney, Nova Scotia at: Proof of citizenship, Box 10000, Sydney, NS, B1P 7C1
    (when applying by regular mail from inside Canada)
  • Case Processing Centre in Sydney, Nova Scotia at: Proof of citizenship, 49 Dorchester Street, Sydney, NS, B1P 5Z2
    (when applying by courier from inside Canada)
  • Nearest Canadian Embassy, consulate or high commission
    (when applying from outside Canada)

Apply for Your Citizenship Certificate